Polityka zwrotu kosztów

Returns
Thanks for purchasing my products at www.woollyccino.com operated by Woollyccino.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
I have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Address:
Woollyccino
114 Monklands
Letchworth Garden City
Hertfordshire
SG6 4XG
 
Refunds
After I receive your item, I will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact me at woollyccino@gmail.com.
 
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, I cannot accept returns on sale items, outlet items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item