Having never crocheted with untwisted yarn before I was a little apprehensive. Having contacted Anna she immediately responded and put my mind at rest. Turns out she was right! It’s PERFECT! Firstly, the box the yarn came in is such a perfect size I’ve been using it as a yarn bowl! There were all sorts of little extras in the box too including a pattern and a stitch marker. The attention to detail made this the best yarn unwrapping ever. The colours in the yarn are sublime and it is literally heaven to use. I’m using a 3mm hook for the 4ply and it’s not catching or splitting at all! I’m whipping along and have reached my second teeny tiny little knot; which are virtually invisible. In the 4ply the yarn changes strand by strand giving a mottled gentle transition. I am genuinely blown away by this yarn and the customer service. A customer for life! :heart_eyes: